Performance management

Authors

Vijayakumar P

Rani C

Published

Feb 25, 2026

welcome

Performance Management has evolved from a simple administrative exercise of annual appraisals into a continuous, strategic process vital for organizational success. This syllabus explores the transition from traditional evaluation methods to a holistic system that aligns individual achievements with overarching business objectives. By establishing clear criteria through Key Result Areas (KRAs) and Key Performance Indicators (KPIs), the course examines how organizations foster a culture of accountability and excellence.

The curriculum delves into the practicalities of managing performance across all levels, emphasizing the role of 360-degree feedback, constructive counseling, and continuous coaching. It addresses the critical human element of employee engagement and offers strategies for managing underperformance. Furthermore, the analysis covers the strategic integration of technology—ranging from online appraisals to the emerging influence of Artificial Intelligence and Machine Learning—to ensure performance metrics remain relevant in a data-driven global market. Finally, the study of potential appraisal and succession planning ensures that students understand how to build long-term organizational resilience and sustainable career development paths.

About the Authors

Vijayakumar P is an accomplished educator and data professional with over eight years of teaching and research experience in business analytics, data science, and HR analytics. He is a UGC Junior Research Fellow (JRF) and has qualified the UGC NET and SET in Management multiple times, reflecting his strong academic foundation.

Proficient in Python, R, STATA, SPSS, AMOS, PLS-SEM, Tableau, Power BI, Google Looker Studio, GitHub, and Excel , he has guided students and professionals in transforming data into actionable insights. His teaching spans business analytics using R and Python, HR metrics and dashboards, business forecasting, and business research methods, and he has also developed interactive eBooks to enhance hands-on learning.

Vijayakumar’s work is marked by clarity, precision, and innovation—whether in research, classroom teaching, or applied analytics—making data more accessible, impactful, and meaningful for decision-making.

Dr. Rani C Ph.D., is a dynamic educator and analytics-driven HR professional, passionate about transforming organizations and empowering people through innovative HR practices and evidence-based insights. With deep expertise spanning human resource management, training and development, compensation management, leadership, business law, HR analytics, and data visualization, she bridges the gap between classic HR functions and modern analytics. she has qualified the UGC NET in Management, reflecting her strong academic foundation.

Known for her mastery of R, SPSS, Tableau, Power BI, and Excel, Dr. Rani crafts compelling analyses and translates complex workforce data into clear, actionable strategies for growth and performance. Her unique combination of practical HR knowledge and advanced data skills makes her a sought-after mentor, collaborator, and thought leader in both academic and industry circles.

Dr. Rani is dedicated to helping individuals and organizations harness the power of HR analytics for smarter decision-making, continuous improvement, and sustainable leadership. Connect with her to explore the latest in HR trends, best practices in analytics, and inspiring conversations on building the workplaces of tomorrow.

References

  • Performance Management. Bacal, R. McGraw-Hill Education.

  • Performance Management: Towards Organizational Excellence. Rao, T. V. SAGE Publishing.

  • Performance Management. Armstrong, M. Kogan Page.

Text Books

  • Performance Management: It’s About Performing Not Just Appraising. Chadha, P. McMillan India Ltd.

  • Performance Management: Strategies, Intervention & Drivers. Kandula, S. R. Pearson.