Syllabus

I: Introduction to Performance Management

Foundations of Performance Management

  1. Meaning, Uses and Purpose of Performance Management
  2. Performance Management vs Performance Appraisal
  3. Performance Management as a System and Process
  4. Challenges in Performance Management

Establishing Performance Criteria

  1. KRA, KSA and KPI Framework
  2. Developing an Effective Appraisal System

II: Managing Performance Across Organizational Levels

Performance Management Methods

  1. Managing Performance at All Levels
  2. 360 Degree Performance Appraisal

Feedback and Development Integration

  1. Performance Feedback and Counselling Techniques
  2. Performance Analysis for Individual and Organizational Development
  3. Integration of Performance Management with HR Practices

III: Performance Feedback and Employee Development

Feedback and Coaching

  1. Effective Performance Feedback Methods
  2. Constructive Counselling and Coaching

Managing Performance Outcomes

  1. Managing Underperformance: Strategies and Solutions
  2. Employee Engagement in Performance Management
  3. Enhancing Skills through Continuous Feedback

IV: Strategic Performance Management

Alignment and Strategy

  1. Aligning Individual and Organizational Goals
  2. Integration with Business Strategy

Technology and Analytics

  1. Technology in Performance Management Systems
  2. Performance Metrics and Analytics

V: Advanced and Emerging Areas in Performance Management

Talent and Career Systems

  1. Potential Appraisal and Its Importance
  2. Competency Mapping and Career Development
  3. Succession Planning